According to a recent Consumer Reports survey of mobile carriers, AT&T ranked worst of the top 4 US carriers. Over half of iPhone owners in the survey’s 58,000 respondents were “much less satisfied” with their service.
Another big finding from the survey was that 26-state provider U.S. Cellular beat out Verizon in satisfaction and Sprint pulled even against them. In some areas (such as customer service) Sprint even ranked higher than Verizon marking a significant turnaround from earlier years.
- Consumers Reports pans AT&T (news.cnet.com)
- No Surprise to iPhone Users, as Consumer Reports Calls AT&T Worst Carrier (readwriteweb.com)